Fair, transparent cancellation terms.

1. Project services

For project-based work, cancellation, rescheduling, completed work, committed expenses and any refundable amounts should follow the accepted proposal or service agreement.

2. Support plans

For recurring support, state the notice period, renewal date, cancellation method and the date access or service ends. Do not imply that a cancellation is complete until confirmed.

3. Digital products or subscriptions

If you sell subscriptions or digital products, explain trial periods, billing frequency, renewal, cancellation, refunds and any statutory withdrawal rights that apply to each market.

4. How to request cancellation

Email contact@esautomationgroup.com with your company name, relevant order or agreement reference and requested cancellation date.

5. Processing and exceptions

Explain realistic processing times and any legally permitted exceptions. Applicable consumer protection laws may override parts of a policy.

Important: This page is a starter template, not legal advice. Review and customise it for your actual business, jurisdictions, tools, contracts and data practices before publishing.

Last reviewed: October 2026 · Update this date when you revise the page.